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  1. The Complaints Resolution and Referral Service

    The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian … Services (funded by DSS). To get assistance from the CRRS to look into a complaint, a person needs to: be an eligible participant, their advocate and/or nominee, who has a complaint about a … employment conditions Not being respected and valued at work Not receiving the training you need to find, keep, or do a new job Not getting a service or support that you should be provided …
  2. Nathan returns to work after life-changing event

    in the NRL. In April 2022, Nathan was playing country rugby when an injury broke his neck and damaged his spinal cord at the C4 level of his cervical vertebrae. Nathan was unconscious for … JobAccess Professional Adviser Pietro Condidorio , who sought to understand what equipment and modifications could support Nathan in getting back to work at full capacity as a farm … “Getting out and getting some fresh air” keeps Nathan going. Talk to us about workplace adjustments There is a wide range of support available from JobAccess for people with disability, …
  3. Right on track: National coach and Paralympian describes new wheelchair through JobAccess as game changing

      Paralympian and now NSW Institute of Sport National Coach, Louise Sauvage , is set to receive a custom-built wheelchair in the coming months. This game changing support will help Louise in her role coaching and mentoring athletes. Louise’s work and … JobAccess and her message to other people living with disability Louise found JobAccess to be supportive and the overall process to be very quick. Louise found JobAccess Professional Adviser …
  4. Making her mark

    - she works full-time, raises two teenage children, manages her own life coaching business, and even finds time for thrill-seeking on weekends. But the daily challenges she experiences as a result of her blindness mean that she needs extra support - and with JobAccess, Fiona knows she can get the help she needs to continue to thrive. …
  5. Responding to selection criteria

    Many job advertisements will list some requirements you need to write responses to. These can be called ‘selection criteria’, ‘prerequisites’ or ‘general … criteria might ask you to show your abilities. For example, your ability to: meet deadlines and prioritise tasks communicate well with customers and deal with difficult people learn new …
  6. Providing work experience for people with disability

    Work experience lets people see and join in your workplace's daily activities. Work experience for a person who lives with disability can also help your organisation: assess the person’s strengths and abilities in different roles assess how accessible your workplace is understand what changes, like workspace modifications, could support future employees with disabilities. Contact a nearby Disability …
  7. Settling into your new job

    a long break from work. Each workplace is different but there are some things you can expect and plan for. Before your first day Check you have all the information you need to get ready to start. Where to go – make sure you know where you need to go on your first … route, it’s worth getting familiar with the amount of traffic going the same way, or how busy and accessible public transport is. Plan to arrive early - find out about parking, if you need
  8. Laws that apply to service providers

    services to people with disability, you must follow all legislation, regulations, by-laws and requirements that apply where you operate. This includes Commonwealth, state, territory and … service providers. Anti-discrimination law Service providers must give people with disability support and help that:  doesn’t discriminate complies with the Commonwealth Disability …
  9. Yarra Ranges Council builds disability confidence with support from JobAccess

    make it easier for people with disability to access jobs within its organisation. The People and Culture team wanted to learn more about disability in the workplace and get advice from … His training provided some great insights. We’re now better at handling reasonable adjustment requests,” Nathan adds.  Expert advice and support with workplace adjustments are another service that JobAccess provides. These adjustments can be funded through …
  10. Setting up flexible working arrangements

    if they have pain or fatigue flexible working hours if they have a condition that changes paid and unpaid leave negotiate their roster sharing a job with a co-worker working part-time working … and keep good people reduce stress for staff improve staff confidence and productivity. Supporting your employee through flexible arrangements can allow them to: manage personal and medical needs manage stress, anxiety or pain work at the times of the day when they are most productive …